Support

How can we help you?

We're here to help. Reach out through any of the channels below, or submit a support ticket from your dashboard.

Submit a Ticket

Logged-in users can submit support tickets directly from the dashboard with conversation tracking.

Open Support Dashboard

Email Us

For general inquiries, partnerships, or anything else — drop us an email.

support@resoftvoho.com

Response Time

We typically respond within 24 hours during business days. Pro plan users get priority support.

Mon - Sat, 9 AM - 6 PM IST

Frequently Asked Questions

How does the 3-day trial work?
Sign up and get full access to all features for 3 days — no credit card required. After the trial, upgrade to Pro to continue or your access will be paused (your data is safe).
Can I add team members on the Explorer plan?
The Explorer trial includes 1 admin + 1 viewer. To add more team members with different roles, upgrade to the Pro plan where you can add unlimited members.
Can I cancel my subscription anytime?
Yes. You can cancel from the Billing page. Your Pro plan will remain active until the end of your current billing period (30 days). You can reactivate anytime before it expires.
What happens to my data if I cancel?
Your data is never deleted. If you cancel, your access is paused but all your products, versions, features, and team data remain safe. Upgrade again anytime to pick up right where you left off.
Do viewers cost anything?
No. The Viewer role is always included on Pro plan. Viewers can access shared product showcase pages — great for stakeholders and clients who need visibility without edit access.

Still have questions?

Our team is happy to help. Reach out anytime.

Email Support